Refund Policy

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides customer service inquiries related to payments and handles returns and refunds for those transactions, in coordination with Oleksandr Romanyeyev where needed.

If you are not satisfied with a paid DevStory subscription, you may request a refund within 14 days of the charge for that billing period, provided the request is made in good faith and the account has not shown clear abuse of the service (for example systematic use solely to obtain a refund).

Where consumer protection law in your country requires a longer cooling-off period or other rights, those rights apply.

Contact Oleksandr Romanyeyev at oleksandr@freeskycom.com with the email used at checkout, your workspace name if known, and the approximate purchase date. You may also contact Paddle directly regarding a Paddle receipt or invoice.

Approved refunds are returned to the original payment method. Processing time depends on Paddle and your payment provider.

You can cancel a subscription to stop future renewals through the billing portal linked from your workspace, or by contacting support. Cancellation stops upcoming charges; it does not automatically refund the current paid period unless you also qualify under this policy or applicable law.

Adding paid seats from workspace billing prorates and charges the payment method on file for the remainder of the current period. Reducing seats takes effect immediately; unused seats in an already-paid period are generally not credited unless required by law or approved as a goodwill refund.

We may decline refund requests outside the eligibility window, for charges already refunded, or where we reasonably believe there is fraud, chargeback abuse, or violation of our Terms of Service.

Refund and billing questions: Oleksandr Romanyeyev, oleksandr@freeskycom.com. Related policies: Terms of Service and Privacy Policy on this website.